How Startups Can Elevate the Customer Experience

Follow these tips to build a solid foundation for customer experiences that your startup can thrive on. Editor’s Note: This post was submitted by guest blogger, Roxy James. Enjoy! When you talk about customer experience, it should include the quality of goods and services, competitive pricing,

The Role of Analytics in Customer Service

Any company can harness big data to make informed, powerful decisions about their customer service. Here is how analytics can play a significant role in customer experiences. Editor’s Note: This post was submitted by guest blogger, Caryl Anne Crowne. Enjoy! Creating a fulfilling customer experience