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Sound Telecom Recognized as a 2019 Leader On Clutch

Clutch has named Sound Telecom as one of the leading BPO companies in Seattle.

Image of a Clutch award given to top BPO Companies

In today’s growing world, call centers are still an important tool that businesses use to deliver quality customer service.  At Sound Telecom, our team specializes in giving superior customer service through telephone answering services 24/7/365.

Clutch has identified us as a leading company in our field in their recent report. Specifically, their team highlighted the top companies in Seattle across 4 distinct categories, one being business services. We are so excited to be featured on this list, and to have made their Leaders Matrix for the top call center companies in Seattle. A Leaders Matrix is a visual summary of Clutch’s research.

“Sound Telecom has been headquartered in the state of Washington since we began providing answering services over 30 years ago,” said Andrew Tillery, Marketing Director at Sound Telecom. “So it’s a great honor for us to be recognized as a leader on our home turf. Seattle is an incredible market with great companies who provide outstanding products and services on a local, national, and even worldwide basis. We are proud to be named among the best.”

Image of the Clutch award given to the top Call Center companies in Seattle

Clutch is a B2B ratings and reviews platform based in Washington, DC.  Clutch analysts evaluate companies based on the quality of work, thought leadership, and client reviews.  A rapidly expanding startup, Clutch has become a go-to resource in the B2B space for clients and competitors.  Their review process is reliable and comprehensive, and we’re grateful to those of our clients who have taken the time to provide feedback.  Some notable excerpts from our client reviews include:

“We are very happy with their services and recommend them for any company.” – IT Director, Education Service

“We’ve greatly benefited in more sales as well as an easier work flow for our representatives.” – Manager of Sales for a Health Care and Life Sciences Company

In addition to our presence on Clutch, we were also mentioned on their sister-site, The Manifest.  This site publishes business news and statistical reports of influencing industries and also rankings based on geographic location and services offered.  We are so excited to be ranked highly among the top answering services on The Manifest!  While answering services have been around for quite some time, they’re still very much an effective method of establishing flexible and quality customer service.  Clutch just launched a new site, Visual Objects, which lists companies portfolios of their work for both clients and competitors to view, helping the buyer even further narrow their search for the best fit partner.

We appreciate Clutch’s transparent review process and thorough evaluation of the companies on their site. This recognition is a true reflection of our services and the success we’ve driven in the telecom solutions space. We are looking forward to forming even stronger partnerships with our existing clients and building new ones!

Related Press Releases

Sound Telecom Selected as a 2018 Clutch Global Leader

Sound Telecom Named an Answering Service Leader by Clutch

Sound Telecom Featured as a Market Leader in Multiple Categories on Clutch


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About Andrew Tillery

Born and raised in Oregon, Andrew has now put down roots in Seattle, because he refuses to call anywhere but the Pacific Northwest home. After graduating from Portland State University with a double major in Marketing and Advertising, he spent some time learning Spanish and experiencing all that South America has to offer. It was while he was south of the equator that he uncovered an interest in writing that he strives to develop whenever the opportunity is presented. When Andrew isn't taking care of business at the office, he is throwing fuel on his fiery passions for sports and the outdoors.