You may have heard of a Virtual Receptionist as it's a term that's grown in relevance over the last few years, but whatÂ is it exactly and how can your company benefit from this type of service?
The term â€˜virtual receptionistâ€™ has been used as a synonym for live telephone answering service for
Critical planning considerations you must know to create a successful inbound customer support program.
You have a product or service. You have customers. Now, you are thinking about the best way to support those customers. But what's the best way to do so? There are many planning considerations and
Medical professionals have numerous specialized telecom requirements and a customized HIPAA compliant call center is the perfect solution.
Is it really possible to get all your healthcare telecom needs taken care of by teaming up with just one medical telecommunications outsourcer? You better believe
There are many reasons to outsource telecom services for your business, but these are ten of the best.
Building and operating a call center requires an extensive investment in upfront costs and ongoing expenses. Running that call center in a successful manner demands a unique skill set, involves highly
Opting for a cheap answering service is often tempting, but assessing long term costs and the poor performance you will encounter that can damage your brand should make you reconsider.
It is easy to understand that cost is always an important factor in any business decision. You're responsible for