Arvada, CO Third Party Verification
Welcome to Third Party Verification services by Sound Telecom
Welcome to Third Party Verification services by Sound Telecom. We provide robust inbound and outbound third party verification (TPV) for Arvada, CO on a 24/7/365 basis. Third party verification uses a professional live operator and voice log technology to create an audible sound file recording for each of your critical customer transactions. As a Arvada business owner, you know that third party verification is required by the FCC and many state PUCs for changes in various types of services. Many other types of services require absolute understanding and acceptance of terms and conditions related to financial transactions. Sound Telecom provides a professional, stable and reliable TPV platform providing a neutral third party witness. We offer a variety of different types of third party verification services such as:
Sound Telecom TPV Benefits:
- Easy implementation and Start-up
- Nationwide 24/7/365 operations to cover all time zones
- No hardware or equipments costs, no software to purchase download or maintain
- Competitive rates with professionally trained TPV operators
- Toll Free or Local Number access
- Robust web-based reporting
- 24/7/365 access to recorded data files via secure web portal
- No impersonal, ineffective IVR systems
- Over 25 years of experience
- Meet regulatory body compliance (FCC, FTC and State PUC, and so on)
- Interface with your existing or outsourced call center operations
Sound Telecom works directly with your sales and operations teams to secure a successful result on every TPV call we process. We will immediately increase customer satisfaction and sales. Sound Telecom moves your prospects through your TPV process quickly and effectively. Our robust voice logging system details every transaction. Our agents can be instructed to complete your third party verification calls entirely or transfer them back to members of your sales team for final processing. We offer:
- Quick start up and implementation
- 24/7 access to electronic records and call recordings
- Prompt changes to TPV scripts
- Secure records storage
- Full compliance with regulatory bodies
- Ability to respond quickly to time-sensitive sales closings
- Regular, daily reporting
- Accurate, professional and friendly live agents
- Hot call transfer options
- And more...
How Does Sound Telecom’s Third Party Verification Service Work?
A third party verification call is created when a conference call is established between your sales agent, your customer and our TPV operator, or, when our third party verification agent places a recorded outbound call to your customer. Sound Telecom follows a pre-determined script that ensures all requisite points of the TPV call are captured. We then process the data that we receive either on our client’s web-based system or Sound Telecom will capture pertinent call details and forward them to you securely. Sound Telecom can accommodate any unique type of call flow processing or dynamics that you require.
Contact us today for a free third party verification services consultation. We will review all of your TPV questions concerning TPV requirements, data scripting, call dynamics and other call center services.
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Inbound and Outbound Third Party Verification (TPV) Capabilities
Transfer your live calls to Sound Telecom for immediate TPV processing using standard conference calling functionality. Or, have Sound Telecom promptly contact your customers moments after receiving an order confirmation via email, fax, FTP or web browser update. Sound Telecom provides a critical human component to every TPV call we process. People want to do business with people, not machines. You can leverage Sound Telecom third party verification live operator competencies to ensure your TPV success. You can be rest assured that we comply with all FCC and other regulatory agency policies.
24/7/365 Access to Voice Log TPV Recordings
Use our secure web portal service to access all of your digitally recorded TPV calls. Run detailed reports on all call transactions and download the data to your PC. All third party verification records are stored for up to 7 years and can be securely sent to you in hardcopy format.
Robust TPV Reporting
Daily, weekly and monthly reports are available to you in the format you choose. Sound Telecom will summarize all of your third party verification transactions and provide whatever level of detail you require for your business operations.
Why Choose Sound Telecom for Third Party Verification?
Sound Telecom is a US-based company with call centers located in the Pacific Northwest. None of your business will be outsourced, ever. Sound Telecom has over 25 years of call center experience processing inbound and outbound calls for many different types of customers. Our diversity of experience sets us apart from the rest. We offer reasonable and competitive rates. Most importantly, we will get you the Return on Investment that your TPV requires. So call Sound Telecom today and put our Expertise, Communication Skills and Quality to the test. You will be glad that you did.
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Call Sound Telecom Today: 1.800.557.1550Request Consultation