Q: What is Revert to Operator ?
A: A “Revert-to-Operator” is a voicemail service that is configured to reroute an incoming call to an outside number. A typical use of a Revert-to-Operator is one in which a company has their calls forwarded to voicemail. When the caller arrives at the voicemail service they are given an option to leave a message or be routed to another number which can direct them to a “Live Operator” who will further handle their request.
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