Q: What is Fax on Demand?
A: The Fax on Demand feature allows callers to dial into a call switching platform and request a specific document be faxed to them, perhaps a marketing piece or a registration form. A Directory of Documents provides a list all documents that might be requested. A limit can be set on how many documents can be requested per telephone call. Systems can also be configured to allow recipients to revert fax deliveries to alternate fax numbers. Agents can also be enlisted to assist the process by answering an inbound call and then automatically forwarding a stored fax on the system.
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