Q: What is Extension?
A: Your Solaxis access line acts essentially as your own virtual phone system. Similar to most phone systems, your Solaxis line comes with several Extensions that identify the locations where calls can be directed, such as your office or cellular phone. An Extension can ring at one phone or multiple phones one after another. Each Extension is represented by a 2-digit number (10, 20, 30, etc) and a name that you designate. An Extension can also have a specialized greeting so your callers can hear different messages depending on where the call is going.
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