Q: What is Dedicated Environment?
A: A telecenter environment where the TSRs are assigned to work on only one client program. They continue to work on that program exclusively for as long as the campaign remains active. There are varying degrees of dedication The highest level of dedication would not only have the TSRs dedicated to a single campaign, but also would have the rest of the telecenter management and staff similarly dedicated. The goal in this case would be to have no other programs running simultaneously in the telecenter.
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