Q: What is Call Screening ?
A: Solaxis provides subscribers with 3 screening options: - Urgent: Provides the subscriber with the ability to receive notification of an incoming call that is considered priority by the caller.
- Private Code: Provides the subscriber with the ability to receive notification of a call and to transfer calls to a previously determined extension when a caller enters a private code. The prompt to enter a private code may or may not be included in the greeting.
- Voice: Provides the subscriber with the ability to hear a caller’s name and purpose of call in order to determine how to handle the call. The subscriber may pick up the holding call, send the call to voicemail, hold the call 1 minute, resend the call to the screening prompt, or politely terminate the call.
- This feature may be set up to require a PIN before hearing the caller’s name/purpose voice clip.
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