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Call Center ServicesCall Center Service solutions that exceed your customer’s expectations

Seamless integration is the key to call center outsourcing. When your customers and prospects are dealing with our call center it is as though they are dealing with you directly. Sound Telecom develops a tight fit and close working relationship with you to provide a professional, knowledgeable and consistent customer service experience every time. By phone, email or Internet, we will work with you to develop a customized call center solution at a lower cost than you might expect.

Business Process Outsourcing

Good business processes become great business processes through specialization. We can be your highly specialized BPO partner.
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Live Chat

Open a direct line of communication with the people on your website by immediately engaging visitors in real-time.
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Inbound Call Center

We will capture every opportunity and provide an exceptional customer experience for your callers day or night.
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Outbound Telemarketing

Expand your market share and enhance your customer relationships with our comprehensive telemarketing services.
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Tech Support and Help Desk

We work within or in parallel to your existing support structure to get your customers the help they need when they need it.
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Email Management

We provide you with enhanced email response, tracking, reporting and storage. When your customers email you, we are there to respond 24/7.
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  •     Business Process Outsourcing

    Good business processes become great business processes through specialization. We can be your highly specialized BPO partner.
    Read More

  •     Live Chat

    Open a direct line of communication with the people on your website by immediately engaging visitors in real-time.
    Read More

  •     Inbound Call Center

    We will capture every opportunity and provide an exceptional customer experience for your callers day or night.
    Read More

  •     Outbound Telemarketing

    Expand your market share and enhance your customer relationships with our comprehensive telemarketing services.
    Read More

  •     Technical Support and Help Desk

    We work within or in parallel to your existing support structure to get your customers the help they need when they need it.
    Read More