In a world where email and online interaction have become the norm, people are actually talking to each other less and less. The new norm has some pitfalls.
Today'sÂ 24x7 socially connected world has us interacting in the digital space more than ever before. We all â€˜connectâ€™ on LinkedIn; â€˜friendâ€™
A Â telephone answering service can actually help you manage more easily and effectively. Let's take a look at how live support puts business management on the path to success.
Business management and telephone answering services might seem like fairly disjointed topics at first glance, but upon further
You want your business voice mail greeting to be polished and professional. Follow these steps to record the perfect outgoing voice mail message.
There are several ways to give your voice mail a professional-sounding and "crisp" image. Of course, the content of what your voice mail greeting
There are ways to boost call center morale that don't involve monetary incentives or raises.
Call center Â agents have a tough job. They are expected to sit for hours fielding calls from many kinds of people, (some of them can be quite irate). Â Agents are rated on how effectively they handle
Many of us spend more time with our work colleagues than we do with our own friends and family. No matter how often you see your coworkers, it's important to build solid workplace relationships.
More than half of American workers spend 41+ hours at work every week. That adds up to a majority