Loyal customers are what drive successful businesses. Here are 5 powerful tactics your company can use to encourage loyalty and improve customer retention.
Editorâ€™s Note: This post was submitted by guest blogger, Victor T. Miller. Enjoy!
Nowadays, itâ€™s important more than ever before for
Any company can harness big data to make informed, powerful decisions about their customer service. Here is how analytics can play a significant role in customer experiences.
Editorâ€™s Note: This post was submitted by guest blogger, Caryl Anne Crowne. Enjoy!
Creating a fulfilling customer experience
Running ads on TV can be a great way to increase sales. Â But when your ads air and all those people call you, will you be prepared to handle those high call volumes? Here's how you can make sure you get the most out of every call from your TV ads.
Perhaps your business only receives about thirty
Think you can get away with catering only to the classic 9-to-5 business hours? Itâ€™ll be tough in todayâ€™s world of international business and flexible hours. Hereâ€™s why 24/7 support is so vital.
Editorâ€™s Note: This post was submitted by guest blogger, Patrick Foster. Enjoy!
Do you ever think
There are several things that customersÂ always want.Â Learning what they are is a great start. Figuring out how to consistently meet those demands is the true key to customer success.
CustomersÂ can be needy. They can even be demanding!Â And that is good. That is what makes them customers who