Best of the 2018 Sound Telecom Blog

Our blog continued to rumble along  this year as it was fueled by some great authors, guest posts, and refreshed content. Here are a few of the favorites from 2018. 7 Traits That Mean You’re Ready to Be an Entrepreneur (Otherwise Don’t Quit Your Day Job) There are certain traits that individuals

4 Popular Preconceived Notions About Call Centers, Addressed

There are certain misguided stigmas associated with the telecom industry, so we figured it would be a good idea to address a few of the more common notions about call centers. Here are four of the preconceived notions about call centers that some people have in their minds: 1. Outsourcing is bad 2.

Best of the 2017 Sound Telecom Blog

With  articles coming from new authors, guest bloggers, and established contributors, we had a great mix of fresh content in 2017. Here are some of the best and most popular posts that appeared on our blog this year. With the New Year upon us, we thought we'd carry on with what has become an annual

Best of the 2016 Sound Telecom Blog

2016 was another great year for the Sound Telecom Blog with lots of awesome articles. Here's several of the more popular posts that got lots of attention. With 2017 just around the corner, we thought we'd take this opportunity to look back over our blog activity from 2016 and remember some of the