5 Effective Tactics to Build a Loyal Customer Base

Loyal customers are what drive successful businesses. Here are 5 powerful tactics your company can use to encourage loyalty and improve customer retention. Editor’s Note: This post was submitted by guest blogger, Victor T. Miller. Enjoy! Nowadays, it’s important more than ever before for

The Role of Analytics in Customer Service

Any company can harness big data to make informed, powerful decisions about their customer service. Here is how analytics can play a significant role in customer experiences. Editor’s Note: This post was submitted by guest blogger, Caryl Anne Crowne. Enjoy! Creating a fulfilling customer experience

How to Handle High Call Volumes from Google Ads

With the amount of money you spend advertising on Google Ads, you don't want to miss a customer or lead, simply because you can't keep up with all the phone calls. Using Google Ads is a very effective and proven way to market your company.  And once customers are interested in doing business with