Using Corporate Social Responsibility to Build your Business

Engaging in corporate social responsibility is not only a way to do some good in the world, but it can also help build your business, because people want to know that your company is having a positive impact. It’s no longer enough to be just another powerful corporate entity or successful local

Cost Effective Design is More Important than Price

When building an answering service or call center solution, cost effective design should be the focus rather than price. As you might imagine, our phone rings in our headquarters many times throughout the day. Sometimes it is a customer calling to make an inquiry about their account. There are calls

Why Employee Turnover Is More Expensive Than You Think

The costs associated with hiring a new employee are far greater than many managers and business owners realize. But there are ways to keep those expenses down. I once worked for a company that became notorious for having a high turnover rate. Out of respect for people I still care about, I won’t

Does an Answering Service Cost More than Hiring a Receptionist?

Using some basic facts, figures, and math, it's pretty simple to determine whether using an answering service or hiring a receptionist costs more. Answering services and in-house receptionists do many of the same tasks and perform similar job functions. Both can benefit your business in many positive