Include Your Telephone Answering Service as Part of Your Business Continuity and Disaster Recovery Planning

Every organization should have a business continuity plan. One of the key pieces in that plan is a telephone answering service to help you maintain order. The words Business Continuity and Disaster Planning are (or should be) part of your common  business vocabulary and your overall business plan.

What is your company’s bad weather backup plan?

A lot has happened in the last week here in Colorado. We had rain that devastated the state and there was a lot of damage. I was lucky that we only had a little flooding in our basement, so the damage was not too bad. Our center was not impacted terribly either, and we were lucky to be able to keep