5 Questions You Must Ask Before Using An Answering Service

It might be tempting to just jump right in with a call center to handle your live answering support. But wait! There are a few questions you should reflect on prior to going out and finding an answering service. Calls are coming in and you need someone to answer them. So just pick an answering service

Cost Effective Design is More Important than Price

When building an answering service or call center solution, cost effective design should be the focus rather than price. As you might imagine, our phone rings in our headquarters many times throughout the day. Sometimes it is a customer calling to make an inquiry about their account. There are calls