Trust is the foundation of every physician-patient relationship. Shouldn't a medical answering service work to reinforce the trust that has been built? Here are the most important things to look for when choosing an answering service in the healthcare industry.
As a physician, partnering with a medical
As an answering service that handles many medical accounts, we take HIPAA very seriously. But this is something that everyone in the healthcare industry should know about.
Editorâ€™s Note: This post was submitted by one of our valued guest bloggers. Enjoy!
The Health Insurance Portability and Accountability
Is your telephone answering service HIPAA certified?Â If they claim to be, you'd better look again and see what their HIPAAÂ certification is all about.
So here's the thing about HIPAA certification: it's not a thing. That's right, there is no such thing as HIPAA certification for a company.
When you begin working with an answering service, it's important to get the scripting right. Here is an example of a medical answering service script.
If you're a doctor's office or healthcare provider and you're getting set up with a medical answering service to take calls from patients,
It can be confusing when looking at all the varied features offered by a live support provider. Keep these five considerations in mind to choose a great telephone answering service.
In an effort to help distinguish between important and unimportant information on a call center website, Iâ€™d