5 Important Things to Look for in a Medical Answering Service

Trust is the foundation of every physician-patient relationship. Shouldn't a medical answering service work to reinforce the trust that has been built? Here are the most important things to look for when choosing an answering service in the healthcare industry. As a physician, partnering with a medical

Telephone Answering Services and HIPAA Certification

  Is your telephone answering service HIPAA certified?  If they claim to be, you'd better look again and see what their HIPAA  certification is all about. So here's the thing about HIPAA certification: it's not a thing. That's right, there is no such thing as HIPAA certification for a company.

Five Considerations When Selecting a Great Telephone Answering Service

  It can be confusing when looking at all the varied features offered by a live support provider. Keep these five considerations in mind to choose a great telephone answering service. In an effort to help distinguish between important and unimportant information on a call center website, I’d