Awarded inclusion in Clutchâ€™s Top Inbound Voice & Call Center Service Providers press release, Sound Telecom has been assessed as a leader in four categories: inbound appointment setting, virtual receptionist, order processing, and answering services.
Clutch is a B2B market research firm covering over 7,000 companies on 500+ industry verticals, with a goal to match prospective buyers with the best service providers. Clutch does this by scoring companies on over a dozen quantitative and qualitative criteria, including market presence, clientele, and work experience. This methodology is then supported by client reference interviews, where Clutch talks one-on-one with a companyâ€™s references to gauge their overall experience working with them. In the end, these factors enable Clutch to separate firms that deliver from those that do not.
Analyzing Sound Telecomâ€™s expertise in inbound voice services, Clutch gathered feedback from a few of our clients to get a better understanding of our work. Here are some of the things our clients had to say:
â€śSound Telecom is a very reliable service. They provide the best customer service I have seen thus far! They are prompt and answer in a professional mannerâ€¦they are affordable and trustworthy,â€ť explained the sales manager of a health care and life sciences company. They went on to express:
â€śWeâ€™ve greatly benefited in more sales as well as an easier flow for our representativesâ€¦their keen knowledge makes them a great service to have.â€ť
Another client, the IT director of an education organization, described Sound Telecomâ€™s reliability and ability to increase their organizationâ€™s productivity:
â€śSound Telecom can handle the majority of our calls leaving us to take care of what we need to do.â€ť
Assessing Sound Telecomâ€™s skill for answering calls, customer service, and communication, the client clarified:
â€śThey are very quick to respond, we are very happy with their services and recommend them to any company.â€ť
Our values of integrity in service, commitment to relationships, and excellent performance reflect an overall rating of 4.3 (out of 5.0) from 16 client reviews. To learn more about our clientsâ€™ experiences, visit our Clutch profile and read why Sound Telecom is featured as a leader in inbound appointment setting, virtual receptionist, order processing, and answering services.