Plumbers and Answering Service

by mlabaw 6. May 2009 08:48

Plumbers are needed 24x7x365. Most of the time Plumbers are needed when an emergency strikes. When that happens the Plumber needs to make sure that they have a system in place to handle to potential emergency call. A lot of them use Cell Phones and Voicemails which do not cut the clients need for an emergency situation. What a Plumber needs is an Answering Service. So A. the call is answered live with a professional agent who is ready to take that call. B. Assess the situation and follow the proper business procedure to handle that call so the customer’s needs are taken care of in a timely manor. With a Professional Answering Service they can handle those calls 24x7x365. They can get all the required information and get a technician on the phone and relay all the information. This will allow the plumber to take all the calls that are important vs having them answer every single call and weed out good calls from the bad. Cell Phones and Voice mails do not cut it anymore. This is the most cost effective way to have a Professional Receptionist answer and take care of your clients.

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About Sound Telecom

Sound Telecom provides customized, cost-effective solutions that achieve your specific answering service, call center, and virtual office needs.

Founded in 1986, Sound Telecom is a privately owned and operated company providing telephone answering, inbound and outbound call services, unified communications (through it’s Solaxis division), and paging services for customers throughout the U.S. and British Columbia, Canada.