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Pivot Success Story


If Pivot Data Centres ever experienced a technical difficulty, their number of support calls would skyrocket. Instead of overwhelming their house staff, they turned to Sound Telecom to see how we could help them deliver a successful customer service experience to every caller with branded help desk support.

Get the PDF version of the full story here: Pivot Success Story


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About Andrew Tillery

Born and raised in Oregon, Andrew has now put down roots in Seattle, because he refuses to call anywhere but the Pacific Northwest home. After graduating from Portland State University with a double major in Marketing and Advertising, he spent some time learning Spanish and experiencing all that South America has to offer. It was while he was south of the equator that he uncovered an interest in writing that he strives to develop whenever the opportunity is presented. When Andrew isn't taking care of business at the office, he is throwing fuel on his fiery passions for sports and the outdoors.