Any company can harness big data to make informed, powerful decisions about their customer service. Here is how analytics can play a significant role in customer experiences.
Editorâ€™s Note: This post was submitted by guest blogger, Caryl Anne Crowne. Enjoy!
Creating a fulfilling customer experience
Most of us can probably be more productive with our time in the office and thus more satisfied with our jobs. Here are some impactful tips to improve your productivity at work.
There are only so many hours in the day, so making the most of your time is critical. Besides, who has ever gotten home from
With the amount of money you spend advertising on Google Ads, you don't want to miss a customer or lead, simply because you can't keep up with all the phone calls.
Using Google Ads is a very effective and proven way to market your company.Â And once customers are interested in doing business with
Clutch has named Sound Telecom as one of the leading BPO companies in Seattle.
In todayâ€™s growing world, call centers are still an important tool that businesses use to deliver quality customer service.Â At Sound Telecom, our team specializes in giving superior customer service through telephone
A common problem busy entrepreneurs and professionals have is that business calls often interrupt their personal time, whether it be after hours or on the weekends. Here's an easy way to reclaim your work/life balance.
Many small business professionals have their office phones forward their calls