People in many different industries frequently ask, "Should I use an answering service?" This decision infographic should help answer that question.
(Hint: click the graphic to maximize the size so you don't strain your eyes)
To accurately use this decision making infographic, start at the top left.
Running ads on TV can be a great way to increase sales. Â But when your ads air and all those people call you, will you be prepared to handle those high call volumes? Here's how you can make sure you get the most out of every call from your TV ads.
Perhaps your business only receives about thirty
Whether they are part of your customer base or employed staff,Â Millennials are likely a big part of your business. And if they aren't, well then they probably should be.
Millennials, (people born in the 1980s and mid 1990s) are now in their 20s and 30s, which makes them a quickly rising cohort in
Texting among healthcare professionals is becoming more and more prevalent, but many are not taking proper measures to remain compliant with HIPAA.
Text messaging is a force of nature. Its use has grown exponentially. In 2017, 560 billion (yes BILLION) text messages were sent each month. The healthcare
Think you can get away with catering only to the classic 9-to-5 business hours? Itâ€™ll be tough in todayâ€™s world of international business and flexible hours. Hereâ€™s why 24/7 support is so vital.
Editorâ€™s Note: This post was submitted by guest blogger, Patrick Foster. Enjoy!
Do you ever think