4 Popular Preconceived Notions About Call Centers, Addressed

There are certain misguided stigmas associated with the telecom industry, so we figured it would be a good idea to address a few of the more common notions about call centers. Here are four of the preconceived notions about call centers that some people have in their minds: 1. Outsourcing is bad 2.

The Journey of a Call Transfer

Each of your callers has a destination. How are you going to get them there? Join us on the journey of a call transfer to explore the best options for how to transfer a caller. So you decide to take a bus ride from Seattle, WA to Portland, OR during the peak of summer. Good for you! Vacations are