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Leading BPO Harnesses Slideshare to Present The 10 Best Reasons to Outsource Telecom Services

 

Sound Telecom, a nationwide provider of answering services, call center solutions, and cloud-based business systems, has created a presentation that illuminates ten of the largest benefits for companies who outsource their telecom functions.

 
Sound Telecom, a provider of call center services throughout the country with US-based agents, has released a presentation via Slideshare that outlines  The 10 Best Reasons to Outsource Telecom Services. The slides touch on the varying functions a call center can exercise before delving into the most beneficial reasons for a business to outsource their telecommunications.

While each of the ten reasons stands to make its own point, there are themes that grow clear as the viewer progresses through the presentation. Some of the most prevalent motives that would most likely intrigue businesses include gaining an advantage over the competition, being able to focus on core competencies, enhancing customer service, and cutting costs. When compared to keeping call center function of business in-house, the benefits of outsourcing become quite apparent.

According to the presentation, one of the most crucial elements for creating a successful telecom outsourcing program is the relationship between both parties. The author of the article that these slides are based on states, “Building client trust should be embedded in the culture of any top tier telecom business process outsourcer as they strive to fully understand the objectives of each client and develop a customized solution that will meet specific needs. To achieve that goal, they need to listen closely to clients throughout the entire life of the relationship.”

Slideshare  was chosen to showcase this content because it presents it in a much more visually appealing format than a simple article. Since Slideshare’s founding in 2006, their goal has been to share knowledge online, and they have grown into what is now the largest presentation sharing community for professional content. Sound Telecom chose this platform to share their presentation based on the natural connection between this type of content and typical Slideshare users.

Click here to view the presentation:  The 10 Best Reasons to Outsource Telecom Services

About Sound Telecom
Sound Telecom is a leading nationwide provider of 24-hour  Telephone Answering Services, Contact Center Solutions and Cloud-based Phone Systems professionally serving customers since 1986 with USA based agents.

Contact Information
Sound Telecom
Andrew Tillery, Marketing Director
800-577-1550
http://www.sound-tele.com

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About Andrew Tillery

Born and raised in Oregon, Andrew has now put down roots in Seattle, because he refuses to call anywhere but the Pacific Northwest home. After graduating from Portland State University with a double major in Marketing and Advertising, he spent some time learning Spanish and experiencing all that South America has to offer. It was while he was south of the equator that he uncovered an interest in writing that he strives to develop whenever the opportunity is presented. When Andrew isn't taking care of business at the office, he is throwing fuel on his fiery passions for sports and the outdoors.