How to forward your voice mail to your email

Voice mail messages are typically stored as analog .wav files. This is basically an electronic version of a sound wave. Voice mail systems, for many years, would record an incoming message and make that available to the user on a recorded storage device such as a tape player. For about the past 10 years, voice mail systems have been storing voice mail messages electronically. Once a voice mail message is converted into an electronic file format, it can easily be converted into other formats accessible via the web and….your email account.

In order to forward your voice mail to your email account, you must first have a voice mail system that has the ability to record incoming messages electronically, saving those messages in a .wav file format. I recommend using a Solaxis voice mail system. However, you can contact your local phone service provider to ask them if they offer this service. Second, your voice mail system must have the ability to connect to the Internet. Once you find that it does, forwarding electronic voice mail messages to your email inbox is very easy to do.

The Solaxis voice mail system, for example, records incoming voice mail messages and gives its users the option to keep their voice mail messages stored online or to have them forwarded automatically to the user’s email account as an attached .wav file or “link” to the source message.

There are many advantages to having voice mails stored as .wav files. Attorneys, for example, keep stored voice mail messages any time they get a call from one of their clients. This allows them to build a case history and store messages for an unlimited amount of time. Other professionals will have voice mail attachments forwarded to their email inbox so that they can re-forward that attachment to others to listen to. Lastly, having your voice mail forwarded to your email inbox gives your voice messages a new form of portability and access that they did not have before.

Voice mail and email have become virtually synonymous. I recommend that you move your voice messaging system into the 21st century.

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About Brian Gabriel

Brian Gabriel is Chief Operations Officer for Sound Telecom. He is responsible for managing the daily operations of the Company’s call centers, general operations and Solaxis services division. Brian also manages special projects which include a variety of inbound and outbound customer support programs. Prior to joining Sound Telecom, Mr. Gabriel held management positions with several prominent Internet Services companies including XpenseWise.com and Greatfood.com. Brian started his career in advertising and sales before moving to Washington State. He joined AEI Music in 1995 and supervised their international customer service department and technical support call centers. Brian received a Bachelor of Arts degree in Journalism with a minor in Spanish languages from San Diego State University. Brian teaches adult education at his church and actively supports Christian ministries.
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