http://www.sound-tele.com/blog Call Center News Thu, 23 May 2013 15:00:30 +0000 en-US hourly 1 http://wordpress.org/?v= Call Center News Sound Telecom Blog no Call Center News http://www.sound-tele.com/blog/wp-content/plugins/powerpress/rss_default.jpg http://www.sound-tele.com/blog http://www.sound-tele.com/blog/real-people-in-a-real-call-center-make-the-difference-in-your-web-enabled-customer-service-experience http://www.sound-tele.com/blog/real-people-in-a-real-call-center-make-the-difference-in-your-web-enabled-customer-service-experience#comments Thu, 23 May 2013 15:00:30 +0000 Sydney Morgan Diamond http://www.sound-tele.com/blog/?p=2385 ]]> http://www.sound-tele.com/blog/real-people-in-a-real-call-center-make-the-difference-in-your-web-enabled-customer-service-experience/feed 0 http://www.sound-tele.com/blog/what-are-bpo-services http://www.sound-tele.com/blog/what-are-bpo-services#comments Wed, 22 May 2013 15:00:01 +0000 John Dubay http://www.sound-tele.com/blog/?p=2369 ]]> http://www.sound-tele.com/blog/what-are-bpo-services/feed 0 http://www.sound-tele.com/blog/how-to-get-a-local-phone-number http://www.sound-tele.com/blog/how-to-get-a-local-phone-number#comments Tue, 21 May 2013 22:56:55 +0000 Brian Gabriel http://www.sound-tele.com/blog/?p=2411 ]]> http://www.sound-tele.com/blog/how-to-get-a-local-phone-number/feed 0 http://www.sound-tele.com/blog/telephone-answering-service-technology-can-be-your-friend http://www.sound-tele.com/blog/telephone-answering-service-technology-can-be-your-friend#comments Mon, 20 May 2013 15:00:53 +0000 Sydney Morgan Diamond http://www.sound-tele.com/blog/?p=2339 ]]> http://www.sound-tele.com/blog/telephone-answering-service-technology-can-be-your-friend/feed 0 http://www.sound-tele.com/blog/can-you-transfer-a-prepaid-phone-number http://www.sound-tele.com/blog/can-you-transfer-a-prepaid-phone-number#comments Fri, 17 May 2013 15:00:01 +0000 Brian Gabriel http://www.sound-tele.com/blog/?p=2334 ]]> http://www.sound-tele.com/blog/can-you-transfer-a-prepaid-phone-number/feed 3 http://www.sound-tele.com/blog/true-or-false-the-top-10-misconceptions-of-call-centers http://www.sound-tele.com/blog/true-or-false-the-top-10-misconceptions-of-call-centers#comments Thu, 16 May 2013 15:00:59 +0000 John Dubay http://www.sound-tele.com/blog/?p=2324 ]]> http://www.sound-tele.com/blog/true-or-false-the-top-10-misconceptions-of-call-centers/feed 0 http://www.sound-tele.com/blog/auditing-and-analyzing-your-telephone-answering-service-invoice http://www.sound-tele.com/blog/auditing-and-analyzing-your-telephone-answering-service-invoice#comments Wed, 15 May 2013 15:00:05 +0000 Sydney Morgan Diamond http://www.sound-tele.com/blog/?p=2345 ]]> http://www.sound-tele.com/blog/auditing-and-analyzing-your-telephone-answering-service-invoice/feed 0 http://www.sound-tele.com/blog/making-call-center-incentives-about-your-agents http://www.sound-tele.com/blog/making-call-center-incentives-about-your-agents#comments Tue, 14 May 2013 15:00:10 +0000 Neri Luria http://www.sound-tele.com/blog/?p=2327 ]]> http://www.sound-tele.com/blog/making-call-center-incentives-about-your-agents/feed 0 http://www.sound-tele.com/blog/what-is-a-landline-number http://www.sound-tele.com/blog/what-is-a-landline-number#comments Mon, 13 May 2013 18:14:56 +0000 Brian Gabriel http://www.sound-tele.com/blog/?p=2318 ]]> http://www.sound-tele.com/blog/what-is-a-landline-number/feed 0 http://www.sound-tele.com/blog/can-i-transfer-a-land-line-number-to-a-cell-phone http://www.sound-tele.com/blog/can-i-transfer-a-land-line-number-to-a-cell-phone#comments Fri, 10 May 2013 15:08:11 +0000 Brian Gabriel http://www.sound-tele.com/blog/?p=2267 ]]> http://www.sound-tele.com/blog/can-i-transfer-a-land-line-number-to-a-cell-phone/feed 3 http://www.sound-tele.com/blog/what-is-a-contact-center http://www.sound-tele.com/blog/what-is-a-contact-center#comments Mon, 06 May 2013 15:00:20 +0000 Brian Gabriel http://www.sound-tele.com/blog/?p=2291 ]]> http://www.sound-tele.com/blog/what-is-a-contact-center/feed 0 http://www.sound-tele.com/blog/clouds-cell-phones-and-cookies-oh-my-a-call-center-cfos-perspective http://www.sound-tele.com/blog/clouds-cell-phones-and-cookies-oh-my-a-call-center-cfos-perspective#comments Fri, 03 May 2013 15:00:32 +0000 Sydney Morgan Diamond http://www.sound-tele.com/blog/?p=2301 ]]> http://www.sound-tele.com/blog/clouds-cell-phones-and-cookies-oh-my-a-call-center-cfos-perspective/feed 0