Why use a Toll Free Number

By Brian Gabriel Manager, Customer Care Last Updated April 2016 Abstract: This article is focused on presenting the reader with compelling reasons for using Toll Free numbers in their business dealings. Sound Telecom and Solaxis provide Toll Free numbers as stand-alone products and in conjunction

How To Forward Calls

This is a helpful resource for businesses and individuals looking to understand how to forward their phones. The white paper describes the different types of call forwarding available to you, which is best for certain situations and how to implement each type. Sound Telecom is a leading provider of telephone

The Internet and Call Center Services

By Michael L. LaBaw President, Sound Telecom Last Updated January, 2016 Abstract: This article describes the nature of e-commerce customer sales and support services provided by Sound Telecom to e-commerce companies on an outsourced basis allowing these companies to provide improved customer