Sound Telecom

Sound Telecom
Whitepapers

The Next Wave in Improving Online Customer Interactions

The Next Wave in Improving Online Customer Interactions

By Michael L. LaBaw President, Sound Telecom Last Updated May, 2016 Abstract: Web-Chat is a powerful customer...

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Why use a Toll Free Number

Why use a Toll Free Number

By Brian Gabriel Manager, Customer Care Last Updated April 2016 Abstract: This article is focused on...

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The Phone is Ringing! Who is Answering It?

The Phone is Ringing! Who is Answering It?

Branding and Answering your Phones By Michael LaBaw President, Sound Telecom Abstract: This article is...

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How To Forward Calls

How To Forward Calls

This is a helpful resource for businesses and individuals looking to understand how to forward their phones....

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The Internet and Call Center Services

The Internet and Call Center Services

By Michael L. LaBaw President, Sound Telecom Last Updated January, 2016 Abstract: This article describes the...

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