Auto Attendant or Live Agent Answer?

When it comes to the customer experience for your callers, you've got options. So which should you choose, an auto attendant or answer with a live agent. Well, it depends... You've  finally decided to use a telephone answering service to make your life easier and enhance your customer service. Good

How to Leave an Effective Voice Mail Message

  Almost everybody leaves a voice mail message at one point or another, and many of us leave them on a daily basis. So why is it that so many people do a poor job of leaving a quality message? Follow these tips to learn how to leave an effective voice mail message. Leaving a voice mail may