Should my Telephone Answering Service use an Auto Answer System?

An auto answer system has its time and place in telecommunications, but is it ever beneficial for live answering services to use one? Well, first let's define what an auto answer system actually is so we are all on the same page here. An auto answer system is used by businesses, telephone answering

5 Reasons Why You Should Offer Live Chat on Your Website

Offering a live chat feature to your online visitors is incredibly beneficial no matter what type of website you have. Throughout all your time surfing the web on your computer, tablet, or phone, you've probably come across a few sites that offer a live chat feature. Sometimes a chat window pops up

What is Caller ID Spoofing?

  Caller ID spoofing can be an absolute nightmare to deal with. But there are a few steps you can take to combat illegal telemarketing scams. And knowing what's happening will at least guide your frustrations to the correct target. There are victims of caller ID spoofing every day.  Spoofing