A disaster recovery plan is one of those things your business is better off having and not needing than needing and not having. So what is a Disaster Recovery Plan? Why exactly do you need one? And what kind of disasters can happen that will have an impact on your business?
Disaster Recovery is
Plenty of business owners need to take calls from foreign countries. So is it possible to get an international toll free number for callers to use?
With the rise in global business, it's no surprise that we have been asked more and more frequently by people if they are able to get a toll free number
In a world where email and online interaction have become the norm, people are actually talking to each other less and less. The new norm has some pitfalls.
Today'sÂ 24x7 socially connected world has us interacting in the digital space more than ever before. We all â€˜connectâ€™ on LinkedIn; â€˜friendâ€™
An auto answer system has its time and place in telecommunications, but is it ever beneficial for live answering services to use one?
Well, first let's define what an auto answer system actually is so we are all on the same page here. An auto answer system is used by businesses, telephone answering
Offering a live chat feature to your online visitors is incredibly beneficial no matter what type of website you have.
Throughout all your time surfing the web on your computer, tablet, or phone, you've probably come across a few sites that offer a live chat feature. Sometimes a chat window pops up