Cost Effective Design is More Important than Price

When building an answering service or call center solution, cost effective design should be the focus rather than price. As you might imagine, our phone rings in our headquarters many times throughout the day. Sometimes it is a customer calling to make an inquiry about their account. There are calls

A Big Guide to Sales For Your Small Business

Sales plays a huge part in the success of your small business. Here are  the key pieces you need to know to power the lifeblood of your company. There are roughly 28 million small businesses operating in the U.S. Together, they account for more than half (54 percent) of our entire nation’s sales

Stop Letting Sales Slip Away [Sound Advice for Effective Lead Capturing]

Someone has put in a lot of work to get prospective customers to contact your business. Make sure you're not wasting opportunities to capture good leads and build your sales pipeline. Chances are, you have put some serious thought into how you could get more customers. In fact, according to statistics

5 Critical Things Many Entrepreneurs Forget to Do When They Launch a Startup

The launch phase for any business is thrilling, but can be hectic. Critical elements for smooth sailing can easily get lost in the shuffle or overlooked by eager entrepreneurs. Don't let that happen. Keep in mind these five essential components to ensure your startup has a successful lift off. As

Best of the 2017 Sound Telecom Blog

With  articles coming from new authors, guest bloggers, and established contributors, we had a great mix of fresh content in 2017. Here are some of the best and most popular posts that appeared on our blog this year. With the New Year upon us, we thought we'd carry on with what has become an annual