How to Support High Call Volumes From TV Ads

Running ads on TV can be a great way to increase sales.  But when your ads air and all those people call you, will you be prepared to handle those high call volumes? Here's how you can make sure you get the most out of every call from your TV ads. Perhaps your business only receives about thirty

Best of the 2018 Sound Telecom Blog

Our blog continued to rumble along  this year as it was fueled by some great authors, guest posts, and refreshed content. Here are a few of the favorites from 2018. 7 Traits That Mean You’re Ready to Be an Entrepreneur (Otherwise Don’t Quit Your Day Job) There are certain traits that individuals

Cost Effective Design is More Important than Price

When building an answering service or call center solution, cost effective design should be the focus rather than price. As you might imagine, our phone rings in our headquarters many times throughout the day. Sometimes it is a customer calling to make an inquiry about their account. There are calls

A Big Guide to Sales For Your Small Business

Sales plays a huge part in the success of your small business. Here are  the key pieces you need to know to power the lifeblood of your company. There are roughly 28 million small businesses operating in the U.S. Together, they account for more than half (54 percent) of our entire nation’s sales