Trust is the foundation of every physician-patient relationship. Shouldn't a medical answering service work to reinforce the trust that has been built? Here are the most important things to look for when choosing an answering service in the healthcare industry.
As a physician, partnering with a medical
As an answering service that handles many medical accounts, we take HIPAA very seriously. But this is something that everyone in the healthcare industry should know about.
Editorâ€™s Note: This post was submitted by one of our valued guest bloggers. Enjoy!
The Health Insurance Portability and Accountability
A good answering service should be able to take calls from people who are unable to speak and help them as they would any other caller.
Some medical and hospice care facilities help patients that are considered "non-verbal." A non-verbal patient is one that can understand spoken language but cannot
Online appointment scheduling is a great tool to use with your answering service so you are both on the same page while they take care of your callers. Here's how it all works...
An "online appointment scheduling" service is a cloud-based scheduling application that allows multiple users the ability
Is your telephone answering service HIPAA certified?Â If they claim to be, you'd better look again and see what their HIPAAÂ certification is all about.
So here's the thing about HIPAA certification: it's not a thing. That's right, there is no such thing as HIPAA certification for a company.