Using Corporate Social Responsibility to Build your Business

Engaging in corporate social responsibility is not only a way to do some good in the world, but it can also help build your business, because people want to know that your company is having a positive impact. It’s no longer enough to be just another powerful corporate entity or successful local

Why Employee Turnover Is More Expensive Than You Think

The costs associated with hiring a new employee are far greater than many managers and business owners realize. But there are ways to keep those expenses down. I once worked for a company that became notorious for having a high turnover rate. Out of respect for people I still care about, I won’t

Call Center Customer Service Training

Training customer service representatives well is imperative for success in a call center environment. Any successful call center program needs to have well-trained agents to ensure an aspect of great customer service. It's a good thing training a call center customer service rep is easy. Or is it? In

7 Things You Should Do to Get a Promotion

There are several things you should be doing to make sure you are at the top of the list when a promotion opportunity becomes available. Someone once said, "Good things come to those who wait." Most people would agree that patience is indeed a virtue, but sitting on your hands isn't going to get you

Try These Different Ways to Sneak in some Exercise at Work

Sitting in the office all day isn't doing you any favors. You're going to be better off if you can get in a little bit of exercise at work. Here are a few things you can try... The average person in the United States now spends more time sitting each day than they do sleeping or doing anything else.