Your Business Is Missing Out If You Don’t Offer Bilingual Phone Support

Not offering bilingual phone support means your business is unable to connect with a massive customer segment. But there's no reason that should be the case when professional bilingual answering services are available. Fact: more Spanish-speaking people live in the United States than Spain - 45 million

Answering Service and Call Center Q&A: Episode 7

  People all over the United States ask us how our call center and answering services can help their businesses. These are some of those questions along with our answers. The latest entry in our Q&A blog series has arrived. Here we take a look at a trio of questions posed to us through

Answering Service and Call Center Q&A: Episode 6

  We get questions from all over the country about how our answering services and call center solutions can help many different kinds of businesses. Here are some of those questions and our responses. The freshest entry of our blog series examines three questions submitted to us via our Contact

Is My Company Too Small For An Answering Service?

  Some people wonder if their company is too small for an answering service. The truth is that sometimes the smaller your business is, the more help an answering service can be. "Is my company too small for an answering service?" Have you  asked yourself this question before because you think

How does multilingual live answering support work?

¿Hablan Español? 你会讲? Ð’Ñ‹ говорите? Ok, you get the picture. So you have customers or clients that don’t speak English and you would like to be able to provide service to them. What do you do? Communication can be difficult when callers and agents