Opting for a cheap answering service is often tempting, but assessing long term costs and the poor performance you will encounter that can damage your brand should make you reconsider.
It is easy to understand that cost is always an important factor in any business decision. You're responsible for
A Comprehensive Guide to Things You Need to Â Know and Questions You Should Ask when Shopping for an Answering Service.
When shopping for an answering service, you are by no means restricted to the questions posed in this guide, but these are the primary groups of questions that you should
There are two ways that answering services choose between to charge you. By the call or by the minute. If you look closely, getting billed by the call has some big disadvantages for you as the customer.
Per-call answering service billing is referred to as â€śper unitâ€ť billing. A â€śunitâ€ť
Using an answering service not only grows your business by capturing more sales leads and improving customer service, but it also saves your company lots of money. Check out these seven ways an answering services helps you cut costs significantly...
There are many reasons for businesses to
Some businesses in the United States outsource their call center work overseas in order to save money. But is it really worth it considering all the issues that inevitably ensue causing the customer service aspect to suffer?
Itâ€™s easy to understand bad telephone branding and what not to