7 Great Holiday Gift Ideas for Small Business Owners

Here are a few holiday gift ideas for the entrepreneurs and small business owners in your life during this season of giving. We've entered that gift giving season, and it can be tough to know what to get everyone on your list. If you're buying for an entrepreneur or small business owner this year,

What makes a Call Center Super-Agent Super?

At Sound Telecom, we recognize some of our call center staff with the Super-Agent Award throughout the year. What does it take to become a Super-Agent? Here's what goes into it. The cape helps, but supersonic hearing is a must. They have the ability to leap problems in a single bound and obliterate