Telephone answering services are billed in two ways: By the Minute or By the Unit. Knowing the difference between them will help you choose the right plan for your organization.
Answering services typically bill their customers in one of two ways: Minutes or Units. You'll need to understand how the
Telephone Answering Services and Call Centers are in the business of branding your business.Â They accomplish this by delivering Quality Call Handling.
What is Quality Call Handling? ItÂ means answering your phones with professional, courteous, and friendly people, listening and understanding what
Your telephone answering service is in the business of helping your organization be successful. But they need your help in order for you to get the most out of the service.
Well, here we are in a new year and there's lots to think about, plan for, hope for, even wish for. Â Recently, I was watching
A good answering service should be able to take calls from people who are unable to speak and help them as they would any other caller.
Some medical and hospice care facilities help patients that are considered "non-verbal." A non-verbal patient is one that can understand spoken language but cannot
Toll free numbers are cheaper than ever and readily available, but should you use a toll free number for your business?
You've actually just stumbled upon one of the great marketing debates of the 21st century, "Should I get a local or a toll-free number for my business?" There are many sides to the