Professionals frequently ask, "Should I use an answering service?" This decision infographic should help answer that question.
(Hint: click the graphic to maximize the size so you don't strain your eyes)
There are lots of different reasons for using an answering service. So, when people ask,
A common problem people who are looking into answering services have is that their business calls consume a large part of their personal time, whether it be after hours or on the weekends.
Many small business professionals have their office phones forward their calls to their mobile devices
Apparently, some overnight medical answering service agents think it's ok to leave messages that aren't very professional. And yes, a little gross.
Here, in the latest rendition of Twitter Tells, we have a tweet that sheds some light on a message left by an overnight medical answering
Professionals such as landscapers, real estate agents and lawyers are often away from their desks while out in the field and need someone to answer the phone.
If your job requires you to be out in the field often, youâ€™re probably missing a lot of phone calls.Â While an voicemail can be
Noise canceling headsets can be great, but are they the right choice in a call center?
The answer is unequivocally, YES!
Of course, everyone likes the quiet, steady hum of a well-run call center. But guess what! Every now and then you get a caller that cannot hear well due to the situation