Twitter is probably the most common place for people to voice their complaints about automated answering systems. And it's understandable, because those things can be a huge pain for any caller.
It's happened to all of us. At one time or another, you've called a business and gotten
If your answering service bills on a per-minute basis, here are a few ways you can get them to handle calls more efficiently and thus keep your cost at a minimum.
If you hire an answering service to assist you with your important calls, you will generally want your chosen vendor to provide
Call centers keep records of all kinds of call data. But you need to make sense of it all. So we are here to share the best way to organize answering service call logs.
A call log is a detailed record of calls that you have received on a cell phone, land line or even through your telephone
Each answering service charges fees. But you shouldn't be getting nickled and dimed. So what kind of answering service fees are legit?
Everyone has fees. Even Telephone Answering Services. You just shouldn't pay for too many of them. Most common answering service fees are necessary and can
An answering service can be best friend material for small businesses. Here are a few of the most helpful features that your small business should know about.
Small businesses can quickly realize the positive benefits of using a telephone answering service. However, there are four features