Manage Your Business Better with a Telephone Answering Service

A  telephone answering service can actually help you manage more easily and effectively. Let's take a look at how live support puts business management on the path to success. Business management and telephone answering services might seem like fairly disjointed topics at first glance, but upon further

What is the difference between a call center and an answering service?

So you've got call centers and answering services, but how can you tell them apart? Here's what you need to know to differentiate between the two.   It's very easy to tell the difference between a call center and an answering service. Call centers are located in tall buildings while answering

Auto Attendant or Live Agent Answer?

When it comes to the customer experience for your callers, you've got options. So which should you choose, an auto attendant or answer with a live agent. Well, it depends... You've  finally decided to use a telephone answering service to make your life easier and enhance your customer service. Good

How to Add a Nice Personal Touch to Your Answering Service

Whether you’re leading a startup or an already developed business, treating your callers with respect is one sure way to grow and flourish. Here's how you can add a nice personal touch with your answering service. Editor's Note: The post was submitted by guest blogger, Samantha Black. Enjoy! Among