A good HIPAA and HITECH compliant answering service goes to great lengths to protect sensitive information.
HIPAA and HITECH (The Health Information Technology for Economic and Clinical Health) Â have become very popular acronyms since it became know that the Obamacare website for enrolling
I'll bet you never thought parking lots needed a telephone answering service. Well, they do! And they use them much to their advantage!
Parking lots are often gated, secure facilities designed to protect the possessions of car owners. But when a car owner cannot leave a parking lot, especially
The reality is that most answering services do put a caller on hold from time to time, but read on to learn why and how it should be done.
In an attempt to capture every call, many companies hire answering services to take their after-hours phone traffic.Â Often, the expectation is that none
An experienced, professional funeral home answering service is able to assist funeral directors and callers in sensitive situations.
It may be the most difficult call you ever have to make. A loved one passes during the night and you need a mortuary service to assist your family in a time
Twitter users teach us that there is no point in having an answering service that isn't providing great customer service.
Marnely was craving some sushi. Many of us have experienced a similar urge. And when the belly begs for sushi, we must oblige asap or else suffer the wrath of a tormented