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Can I Get an International Toll Free Number?

Plenty of business owners need to take calls from foreign countries. So is it possible to get an international toll free number for callers to use?

Image of a world map depicting calls made with an international toll free number

With the rise in global business, it’s no surprise that we have been asked more and more frequently by people if they are able to get a toll free number that is accessible from a foreign country. So, is there such a thing?

Yes!

There are services readily available now that are called ITFS numbers. ITFS stands for “International Toll Free Service.” So many businesses today have customers on a global basis that an ITFS just makes sense. Customers in Europe, Asia, South America and beyond can easily call you toll free using a number like this.

These days, most ITFS numbers   come with advanced routing features such as:

  • Call forwarding
  • Time of day routing
  • Call redirection
  • Call recording and call data capture
  • No long-term commitments
  • Affordable monthly rates and per-minute pricing

Essentially, a customer in Germany can pick up the phone, dial a toll-free number and be immediately routed to your existing landline, cell or office PBX system. Business owners today are increasingly choosing to use toll free and ITFS numbers, because it is easier for their international customers to reach them. Dialing internationally can often be a hassle and somewhat expensive. Now customers can call your business at no cost to them.

Providing your callers with an option like this to contact you quickly establishes your business as a credible company with a dedication to customer service.

For more information about getting your own international toll free number  and any other questions about  toll free services, please  contact us today.

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This entry was posted in Business, Technology, Telecommunications and tagged , by Brian Gabriel. Bookmark the permalink.

About Brian Gabriel

As the Call Center Manager for Sound Telecom, Brian is responsible for overseeing the daily operations and long term success of the company while managing a variety of inbound customer support programs. He also has a hand in taking care of the Solaxis services division. Prior to joining Sound Telecom, Mr. Gabriel held management positions with several prominent Internet Services companies including XpenseWise.com and Greatfood.com. Brian started his career in advertising and sales before moving to Washington State. He joined AEI Music in 1995 and supervised their international customer service department and technical support call centers. Brian received a Bachelor of Arts degree in Journalism with a minor in Spanish languages from San Diego State University. Brian teaches adult education at his church and actively supports Christian ministries.