Telephone Answering Service FAQs

We get a lot of questions from people about answering services. Let's check out some that are asked most frequently. Whether it's a potential client calling to see what we can do for them, a current customer wondering how they can maximize the benefit of our services, or a friend asking about the

Include Your Telephone Answering Service as Part of Your Business Continuity and Disaster Recovery Planning

Every organization should have a business continuity plan. One of the key pieces in that plan is a telephone answering service to help you maintain order. The words Business Continuity and Disaster Planning are (or should be) part of your common  business vocabulary and your overall business plan.

Manage Your Business Better with a Telephone Answering Service

A  telephone answering service can actually help you manage more easily and effectively. Let's take a look at how live support puts business management on the path to success. Business management and telephone answering services might seem like fairly disjointed topics at first glance, but upon further

Telephone Answering Services and HIPAA Certification

  Is your telephone answering service HIPAA certified?  If they claim to be, you'd better look again and see what their HIPAA  certification is all about. So here's the thing about HIPAA certification: it's not a thing. That's right, there is no such thing as HIPAA certification for a company.