Author Archives: Sydney Morgan Diamond

Manage Your Business Better with a Telephone Answering Service

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Image of a woman in front of a whiteboard who is managing her business better with an answering service
A  telephone answering service can actually help you manage more easily and effectively. Let's take a look at how live support puts business management on the path to success. Business management and telephone answering services might seem like fairly disjointed topics at first glance, but upon further

Telephone Answering Services and HIPAA Certification

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Image of a man signing a HIPAA audit
  Is your telephone answering service HIPAA certified?  If they claim to be, you'd better look again and see what their HIPAA  certification is all about. So here's the thing about HIPAA certification: it's not a thing. That's right, there is no such thing as HIPAA certification for a company.