About Jessica Truong

Jessica is the marketing intern for Sound Telecom.  Born and raised in San Francisco, she was looking for an adventure in a different terrain and decided to attend Seattle University where she received her degree in English Literature.  She brings critical thinking, writing, and researching skills that she developed from her major to the company.  In college, she also served on the executive board for the service fraternity Alpha Phi Omega and participated in various cultural clubs and performances.  When she is not working, she enjoys cooking, baking, hiking and pretty much any opportunity to be out in the sun.  She is excited to learn as much as she can at Sound Telecom and hopes the company views her participation auspiciously.

My Final Blog Post

  As my final week at Sound Telecom wraps up, I’ve been forced to write the obligatory final blog post…  I’m kidding!  I actually have been ruminating upon my experience here and how much I’ve grown as a young professional working in an office environment. Before embarking upon this

How to Handle High Call Volumes from Google AdWords

  With the amount of money you spend on Google AdWords, you don't want to miss a customer or lead, simply because you don't have enough representatives available. Using Google AdWords is a very effective and proven way to market your company.  And once customers are interested in doing business

How to Support High Call Volumes From TV Ads

  Running ads on TV can be a great way to increase sales.  But when your ads air and you experience a high call volume, will you be prepared to handle them? Perhaps your business only receives about thirty calls a day, which is a number your office can handle alone.  However, you’re interested