About David Kent

A writer at heart and entrepreneur by trade, David started his first company at the young age of 22; providing marketing services for a variety of events and businesses before being recognized and picked up by a National sport clothing manufacturer. After putting a few successful years of marketing and brand management under his belt, he ventured out seeking new challenges building and running eCommerce businesses. Having spent nearly his entire adult life at the company helm, David now enjoys writing articles to help other business owners by sharing some of the hard lessons he has learned along the way. When he doesn’t have his nose to the grindstone, you can probably find him cooking up something strange and healthy in the kitchen or training for the next obstacle course race.

Is Your Answering Service Staffed by Werewolves?

Beware of answering services that employ agents who are pleasant by day, but transform into horrific customer service reps during  the night shift. If you are one of the many businesses that has gone the route of partnering with a telephone answering service, chances are you have listened to at least