Each of your callers has a destination. How are you going to get them there? Join us on the journey of a call transfer to explore the best options for how to transfer a caller.
So you decide to take a bus ride from Seattle, WA to Portland, OR during the peak of summer. Good for you! Vacations are
Helping an unsatisfied customer is a bit of an art form, but follow these simple steps and you'll be weaving customer experience masterpieces.
How many times have you been an unsatisfied customer in need of assistance? You ask for help, and what do you get?
Why is the customer support agent
Is your answering service bulletproof? Bombproof? Indestructible? Invincible? Is yourÂ call center built to stay up and running no matter what? They need to be, because your business depends on it.
Put it this way, you are entrusting your calls with one of the three little pigs. The big bad wolf
There are a few key components when it comes to setting up an answering service plan for your business. Make sure these three pieces are in place to ensure a successful account setup.
So what exactly does it take to get a successful answering service program started? A little work needs to be put
You may have heard of a Virtual Receptionist as it's a term that's grown in relevance over the last few years, but whatÂ is it exactly and how can your company benefit from this type of service?
The term â€˜virtual receptionistâ€™ has been used as a synonym for live telephone answering service for