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Author Archives: Brian Gabriel
How to conduct a proper phone interview – Part 2 of 3
Part 2 – Establish ground rules with applicant and schedule the meeting time Now that you have your list of questions, contact the applicant and set up the meeting ground rules and schedule a convenient time. Tell your applicant that …
Categories: Business, Human Resources
How does a Virtual Receptionist work?
A “virtual receptionist” is an actual receptionist. The difference is only location. Virtual receptionists don’t sit in your office; they sit in ours. Companies turn to outsourcing to cut back on the expense of in-house receptionists, administrative and customer service …
Categories: Answering Service
How to conduct a proper phone interview – Part 3 of 3
Now it is time to call your candidate on the phone. Remember, this meeting has a time limit – so stick to it! Call the applicant at the scheduled time Have pen, paper and a copy of the resume handy …
Categories: Answering Service, Business, Human Resources
Sound Telecom is Hiring Bilingual Call Center Supervisor
Sound Telecom, nationwide provider of 24/7 telephone answering and call center services, is currently looking for a call center supervisor for it’s Denver, Colorado location. Our Denver location will be a fully bilingual English-Spanish call center operation. If you love …
Categories: Answering Service, Call Center News, Human Resources
How to conduct a proper phone interview – Part 1 of 3
Conducting a phone interview with a potential candidate is an absolute necessity. Why? In 15-minutes you can make critical screening decisions without wasting your time or theirs. Phone interviews can reveal an enormous amount of information about potential candidates. You …
Categories: Business, Call Center News, Human Resources, Sales and Marketing
