Loyal customers are what drive successful businesses. Here are 5 powerful tactics your company can use to encourage loyalty and improve customer retention.
Editorâ€™s Note: This post was submitted by guest blogger, Victor T. Miller. Enjoy!
Nowadays, itâ€™s important more than ever before for
Being a small business is great! However, there are times when appearing to be bigger is beneficial. Here are some tips for how to make a small business seem bigger.
Editorâ€™s Note: This post was submitted by guest blogger, Laura Gayle. Enjoy!
Bigger isnâ€™t necessarily better, but many customers
Sound Telecom Dominates Communication Field as a Top Answering Service Provider
With over 29 years of experience, Sound Telecom is a seasoned provider of call center solutions. We specialize in phone answering and live receptionist services. We operate all day every day, year-round in order to ease
It might be tempting to just jump right in with a call center to handle your live answering support. But wait! There are a few questions you should reflect on prior to going out and finding an answering service.
Calls are coming in and you need someone to answer them. So just pick an answering service
Any company can harness big data to make informed, powerful decisions about their customer service. Here is how analytics can play a significant role in customer experiences.
Editorâ€™s Note: This post was submitted by guest blogger, Caryl Anne Crowne. Enjoy!
Creating a fulfilling customer experience