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5 Reasons Why Answering Services for Startups Are A Good Idea


The life of an entrepreneur or new small business owner is a fun one. Can it be a hectic, consuming ride? Sure, but there is one simple maneuver you can make straight away to give your fledgling company a great shot at success. Answering services for startups have many benefits, but here are five of the greatest.

image of an agent that performs answering services for startups

Startups are a fragile little baby. Your baby. Every detail matters when it comes to your business baby as it can have a huge impact on the trajectory to success. An answering service for startups has loads of experience caring for and working with new companies, so they know what it takes to help entrepreneurs achieve victory. Take a look at five of the reasons why answering services for startups are a good idea and determine if your new business could be a beneficiary.

Focus on your strengths/passions/business

Why did you decide to become an entrepreneur and launch your business in the first place? Most likely it was because you are good at what you do and passionate about it too. When you have to take time out of your day (or even spend the whole day) answering the phone, you clearly aren’t spending time on your baby. Letting experienced agents take your calls and deliver messages in a neat little package that is easy to digest maximizes the amount of time you are able to focus on developing your products or services and growing your business. Don’t get swallowed by the job and let an answering service for startups help you juggle all the things that go along with being a busy entrepreneur.

Customer service

A startup is making first impressions on people every single day. You’ve got to ensure that every encounter people have with your business is a positive one. If people have a good experience, they are far more likely to become repeat customers. Treat them right on every front and they will become advocates for your startup, spread good words and keep the new business flowing. One bad occurrence for a customer can be enough to doom a new company. So partner with an answering service for startups that understands what it takes to facilitate a positive and memorable exchange with customers.

Never miss sales leads

Every sale is a crucial one for a startup. Each time the phone rings it could be the difference in your startup going under and a successful business venture. Make sure the latter is the case by answering every call and capturing all the leads that come your way. Sounds simple enough, but can you really handle every single call that comes in? What if you are on the line working an important distribution deal when what could potentially be your biggest client to date calls in? No promises they are going to leave a voicemail. What about calls that come in after normal hours or on the weekends when you are busy with other engagements? Are you willing to roll the dice that they will phone you again when you are available? Don’t leave these things to chance. Make absolutely sure that you never miss sales leads by using an answering service for startups.


It’s not always the first benefit of answering services for startups that comes to mind, but branding your phones is not to be overlooked. Entrepreneurs are constantly striving to establish their image, and professional, friendly agents who have been trained to handle your calls precisely in your specified manner have got your phones covered when it comes to branding.

Keeps costs low

Funds can often be hard to come by when you are starting a business. The cost of hiring, training, accommodating, and paying an in-house receptionist are often a huge burden. Answering services for startups can play the role of a virtual receptionist who takes your incoming calls, transfers people accordingly, screens unwanted dialers, records messages, and more. This is by far a more cost effective solution that generates great customer service, establishes a professional brand image on the phones, creates a secure net for sales leads, and always allows you to focus on your strengths as an entrepreneur.

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This entry was posted in Answering Service, BPO (Business Process Outsourcing), Business and tagged , , by Andrew Tillery. Bookmark the permalink.

About Andrew Tillery

Born and raised in Oregon, Andrew has now put down roots in Seattle, because he refuses to call anywhere but the Pacific Northwest home. After graduating from Portland State University with a double major in Marketing and Advertising, he spent some time learning Spanish and experiencing all that South America has to offer. It was while he was south of the equator that he uncovered an interest in writing that he strives to develop whenever the opportunity is presented. When Andrew isn't taking care of business at the office, he is throwing fuel on his fiery passions for sports and the outdoors.