Sound Telecom serves clients across all industries and is driven to find solutions that exceed client expectations by leveraging state-of-the-art technology, extensive industry expertise and innovation. Sound Telecom takes pride in its lasting relationships with both customers and employees.
Sound Telecom’s commitment to deliver excellent customer service, one call at a time, is backed by a strong company vision, focused on value, trust, integrity, commitment and excellence. Sound Telecom works closely with each client to build customized solutions from its full suite of service offerings:
Call Center Services
Sound Telecom’s call center services division provides call center services in three critical areas of support: inbound and outbound call solutions, telemarketing programs and backend web support such as chat and email response. The company offers competitive pricing and puts a premium on customer relationships. Clients associate Sound Telecom’s call center services with professional and knowledgeable staff and consistent support services.
Sound Telecom’s 24 hour answering services provide customers with immediate quality assistance, including appointment scheduling, overflow and emergency coverage, customized message delivery, service dispatch, and virtual receptionist services.
Business Voicemail Services
Through its Solaxis division, Sound Telecom offers enhanced voicemail, internet fax and small-business phone systems that provide customized virtual office solutions to meet individual business needs.