Monthly Archives: May 2012

Call Center Trainers and the Fruits of their Labor

Every mother about to give birth to her long awaited bundle of joy is filled with anticipation and expectation of the event. Then the moment comes when the bundle joy of is preparing to arrive.  After months of preparation: choosing the …

Categories: Answering Service, Customer Service

Using your Telephone Answering Service to Protect Your Company’s Assets

We’re going to talk about something near and dear to my heart – protecting the company’s assets. And we’re going to talk about how to utilize our telephone answering service and call center to help us do it. We’re talking …

Categories: Answering Service, Call Center News, Human Resources, Voicemail

Online Trading Academy Launches First Nationwide Advertising Campaign with Sound Telecom Call Center Support

Online Trading Academy Launches First Nationwide Advertising Campaign with Sound Telecom Call Center Support Sound Telecom, a nationwide call center service provider, chosen to launch 24/7 call center customer support solution for Online Trading Academy, a world leader in financial …

Categories: Press Release

Sound Telecom Celebrates its 25th Anniversary on April Fool’s Day

Sound Telecom Celebrates its 25th Anniversary on April Fool’s Day Sound Telecom, a leading nationwide provider of telephone answering, call center and unified communication services announces the completion of its 25th year in business. Seattle, WA March 19, 2012– Sound …

Categories: Press Release

Sound Telecom Announces Expansion Plans and Opening of Bilingual Call Center in Westminster, Colorado

Sound Telecom Announces Expansion Plans and Opening of Bilingual Call Center in Westminster, Colorado Sound Telecom, a leading nationwide provider of telephone answering, call center and unified communication services announces the opening of its Mountain States Regional office and bilingual …

Categories: Press Release