Do you have a cell phone plan that limits the number of phone call minutes you can use every month? Are you always going over your minutes? Did you know that you can talk on your phone as long as you like, and never be charged a minute of usage? Since many smart phones are like little computers, you
There are several ways to give your voice mail a professional-sounding and "crisp" image. Of course, the content of what your voice mail greeting says is very important, too. So be sure to prepare your message in advance. Too many people try to "wing-it" and then the greeting sounds less-than-professional.
¬†You want to be a star performer and control the call, but what does call control mean?
In days gone by, when I was an active member of the call center population, ¬†I remember being told ‚Äúcontrol the call.‚ÄĚ¬†¬† I also asked myself, "What does call control mean?" and "how do I do that!"¬†
I found three additional voice mail mistakes that folks commonly make. Be sure to avoid these!
Failure to do research - Lazy sales reps leave lazy voice mails. Reps don't even have an inkling about the nature of the business conducted by the prospect he is leaving a message for. Do you research in
What is the importance of monthly meetings?
Communication is an essential tool for any company, group, and organization. It is the life line that ties individuals, departments and organizations together in one accord.¬† Communication allows us to convey information that will direct the