Monthly Archives: January 2012

How to use VOIP with Android

Do you have a cell phone plan that limits the number of phone call minutes you can use every month? Are you always going over your minutes? Did you know that you can talk on your phone as long as …

Categories: Business, Mobile Phone Applications, Technology

How to record a professional voice mail greeting

There are several ways to give your voice mail a professional-sounding and “crisp” image. Of course, the content of what your voice mail greeting says is very important, too. So be sure to prepare your message in advance. Too many …

Categories: Business, Sales and Marketing, Technology, Voicemail

Call Control? What does it really mean?

In days gone by, when I was an active member of the call center population.  I remember being told “control the call.”   I also asked myself, “What does that mean?” and “how do I do that!”  I’m sure you’ve asked …

Categories: Answering Service, Call Center News, Customer Service

Avoid these 3 voice mail mistakes

I found three additional voice mail mistakes that folks commonly make. Be sure to avoid these! Failure to do research – Lazy sales reps leave lazy voice mails. Reps don’t even have an inkling about the nature of the business …

Categories: Business, Sales and Marketing, Voicemail

“Team Communication” How important are the Monthly meetings

Communication is an essential tool for any company, group, and organization. It is the life line that ties individuals, departments and organizations together in one accord.  Communication allows us to convey information that will direct the direction of the company, …

Categories: Answering Service, Business, Call Center News