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Monthly Archives: October 2011
If We Could Turn Back the Clock….
A few days ago, I was thinking that if I could turn back the clock, there are some things I might have done differently…but then I wonder if I would be as happy today if I had done those things …
Categories: Business, Customer Service
Choose a “Low-Price” Answering Service and pay the price
When you choose a professional live answering service, you must know exactly what you are signing up for. Ask yourself this question: Are you basing your decision strictly on price or are you looking for a high-quality support service? Most …
Categories: Answering Service, Business
Going Beyond the Sale!
Building Relationships: Your salesman made the sale! So, your company has just brought on a new client. Everyone is excited about the revenue that this new client will bring. Just how long that revenue stream comes in is now up …
Categories: Answering Service, Customer Service
Only One Chance-Your First Impression on the Phone!
It only takes a few seconds to make the first impression and you only
Categories: Answering Service, Customer Service
Is Miss Piggy Answering Your Phones?
You know, her velvety voice, that feminine lilt, cooing into the phone, while she sits back in her chair, painting her nails and checking her hair in a nearby mirror, “Helloooooooooo? How can I help you?” Then, Wham! She hits …
Categories: Answering Service, Customer Service
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