How does online appointment scheduling work?

Online appointment scheduling is a great tool to use with your answering service so you are both on the same page while they take care of your callers. Here's how it all works... An "online appointment scheduling" service is a cloud-based scheduling application that allows multiple users the ability

October 2016 Newsletter

The Sound Times October 2016 Newsletter   In this issue: Featured Article: 7 Ways You Are NOT Helping Your Business On The Blog Mobile Moment Connect with us on LinkedIn Read it here: The Sound Times October 2016 Newsletter If you don’t already receive The Sound Times via email

Include Your Telephone Answering Service as Part of Your Business Continuity and Disaster Recovery Planning

Every organization should have a business continuity plan. One of the key pieces in that plan is a telephone answering service to help you maintain order. The words Business Continuity and Disaster Planning are (or should be) part of your common  business vocabulary and your overall business plan.