These days it's easier than ever to have a meeting with people from around the globe without ever having to leave your home or office. Follow these steps and you'll know just how to conduct a video conference meeting!
Lights, camera, action! Â It's just about that easy to conduct Â a video
Once you partner with an answering service for disaster restoration companies, it's crucial to nail down a good script. Check out this sample restoration answering service script to get you on the right track towards a well constructed live support program.
Answering service scripts for restoration
Are you running a small business or are you on a small budget? Skype can be a great tool to help you get plenty done and keep your business moving forward.
There are many ways that a company can save money, but how many ways can a company cut costs AND be more efficient? Well, using a virtual
Folks from around the country have been asking us how our call center and answering services can help their companies in specific ways. Here are a few of those questions and our corresponding answers.
Here's the newest piece in the Sound Telecom Q&A blog saga. Does that make it a blaga?
If your answering service handles your credit card information or takes payment info from your callers then you need to make sure they are PCI compliant. Here's what you need to know about your answering service and PCI compliance...
Many of us have at least heard of PCI compliance. It involves