Some people may think that having a receptionist or answering service during business hours is mutually exclusive, but this isn't true. The two can work together, because sometimes a receptionist needs help with phone calls.
If you already have a receptionist and want to keep them around,
Keeping employees happy isn't just about offering stock options and fat bonuses.
Do you need a huge, comprehensive incentive plan to keep employees happy?
Yes! Everyone wants one of those!
But what if you don't have a program that is huge and far-reaching? You focus on the little things!
Without good vendor relationships, it can be hard to keep your office operating efficiently, so develop productive contacts from the get-go.
Vendors are essential to keeping your office running smoothly. They can provide anything from furniture to office supplies to snacks! Anyone who can
A higher price doesn't always mean better service, especially when traveling.
I recently stayed at a quaint hotel in Pendleton, Oregon over Labor Day weekend.Â The Â establishment Â is called Knights Inn.Â There's one thing that always turns my head: exceptional service and kind attitudes.
It is certainly important to send out customer surveys to gauge how you are doing and find out what you can improve on. But there is a fine line between sending customer surveys too often and not enough.
Like any other well-managed company, Sound Telecom values customer feedback. One of