Thanks to a very common kind of tweet, we learn a little something about the frustrations of Twitter users when they unexpectedly encounter a medical answering service.
You would not believe how many of these types of tweets I see on a regular basis about people complaining after
A good HIPAA and HITECH compliant answering service goes to great lengths to protect sensitive information.
HIPAA and HITECH (The Health Information Technology for Economic and Clinical Health) Â have become very popular acronyms since it became know that the Obamacare website for enrolling
I'll bet you never thought parking lots needed a telephone answering service. Well, they do! And they use them much to their advantage!
Parking lots are often gated, secure facilities designed to protect the possessions of car owners. But when a car owner cannot leave a parking lot, especially
The reality is that most answering services do put a caller on hold from time to time, but read on to learn why and how it should be done.
In an attempt to capture every call, many companies hire answering services to take their after-hours phone traffic.Â Often, the expectation is that none
There are many reasons to outsource telecom services for your business, but these are ten of the best.
Building and operating a successful call center requires an extensive investment in upfront costs and ongoing expenses. Running that call center in a successful manner demands a unique