When you start working with an answering service for property management companies, it's super important to get the scripting dialed in correctly. Here's an example of a property management answering service script.
Whether you oversee a group of condos, are a real estate agent, or you're
All around the United States, people submit their answering service or call center inquiries to us about how we can help their business. Here's some of those questions along with our answers.
We roll on with the most recent entry to our blog series that answers questions that are submitted
Since VOIP has become such a common form of communication for people to be able to speak to each other, let's take a look at what VOIP is and how it works.
Before explaining how VOIP works, we should probably first coverÂ what VOIP is. VOIP is short for Voice over Internet Protocol.Â It
The Sound Times April 2016 Newsletter
In this issue:
Featured Series: Answering Service and Call Center Q&A
On the Blog
Customer Referral Program
Connect with us on LinkedIn
Read it here: The Sound Times April 2016 Newsletter
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Having a positive attitude in a call center, (as well as in life in general), makes all the difference. Here's what you can do to boost your attitude and increase your altitude in a call center or any work environment.
Do you know someone that is Â always negative, who has a complaint Â about