Toll free numbers are cheaper than ever and readily available, but should you use a toll free number for your business?
You've actually just stumbled upon one of the great marketing debates of the 21st century, "Should I get a local or a toll-free number for my business?" There are many sides to the
Collecting donations from callers over the phone during a fundraiser is a big event, which is why you should consider a call center for pledge drives.
Whether itâ€™s your annual pledge drive or holiday fundraiser for charity, having a call center to support your efforts will lead to a successful campaign.
Training customer service representatives well is imperative for success in a call center environment.
Any successful call center program needs to have well-trained agents to ensure an aspect of great customer service. It's a good thing training a call center customer service rep is easy.
Or is it?
If you're an iPhone user, these are five apps you should download right away.
Apologies to Android users, but this just isn't the post for you (but you can check out your must-have Android apps here). Now, gather in, iPhone users, and behold five apps that you really shouldn't be living without.
During a time of the year traditionally thought of as a chance to gather with friends and family to reflect on the things we are thankful for, I'd like to offer an additional opportunityÂ to give thanks.
Last year, around this time, I wrote about one of the reasons all of us at Sound Telecom are thankful.