Telephone Answering Services and HIPAA Certification

  Is your telephone answering service HIPAA certified?  If they claim to be, you'd better look again and see what their HIPAA  certification is all about. So here's the thing about HIPAA certification: it's not a thing. That's right, there is no such thing as HIPAA certification for a company.

How to Leave an Effective Voice Mail Message

  Almost everybody leaves a voice mail message at one point or another, and many of us leave them on a daily basis. So why is it that so many people do a poor job of leaving a quality message? Follow these tips to learn how to leave an effective voice mail message. Leaving a voice mail may

May 2016 Newsletter

  The Sound Times May 2016 Newsletter   In this issue: Featured Series: Sample Answering Service Scripts by Industry On the Blog Customer Spotlight Connect with us on Twitter Read it here: The Sound Times May 2016 Newsletter If you don’t already receive The Sound Times