Sound Telecom

Jacksonville Answering
Service

Sound Telecom answering services in Jacksonville, FL, allow businesses to increase their satisfaction rate via our live answering call support 24 hours a day, 7 days a week, 365 days a year. Our USA-based agents are professionally trained and are regularly monitored to deliver a first-rate customer service experience.
Whenever you call our service center, you’ll be greeted by a friendly, knowledgeable receptionist. For us, this is exceedingly important. We want all customers who have been taking valuable time out of their day to be smiling once the call is concluded. We guarantee you’ll receive the best, most efficient live answering service in Jacksonville.

Jacksonville_FprtMyers

Answering Service and Call Center Solutions for your
Jacksonville business

When local businesses in FL require a dependable, affordable call service in Jacksonville, we are the go-to answering support center. We strongly believe that customers are your most important asset to your business. So, they should be treated with respect and have their problem resolved as quickly as possible. This is why we invest in innovative call center technology. The reality is that people want real communication. They want to know they are not only a number waiting in a virtual queue; instead, they can have a conversation on a personal level.

Jacksonville

The benefits of using our live answering services include but are not limited to:

Extend your hours and minimize costs with 24/7 phone coverage in Jacksonville.

You can tap into current and archived messages, run call detail reports, listen to recordings from any internet connection. You can also manage service schedules and keep your finger on the pulse of your live answering services in Jacksonville.

We currently offer translation coverage in English and Spanish.

Get your messages the way you want them – email, text, secure mobile app, phone call, live operator transfers, as well as online messaging options.

Be assured that service, emergency, and technical support agents get critical messages when and where they need them so they can respond immediately.

Let Us Watch Your Phones While
You Experience Jacksonville

Duvall

Duvall

Jacksonville is known by numerous nicknames such as the Gateway to Florida, the River City and the City on the Move. It’s the seat of Duval County and is the most populous city in Florida.

Animal Attractions

Animal Attractions

Make your way down to the Jacksonville Zoo and Gardens, to enjoy the magnificent animals, including giraffes, elephants and cheetahs. If you're a fan of big cats, visit Catty Shack Ranch Wildlife Sanctuary, where you'll find lions, tigers, leopards, pumas and lynx.

Arts & Entertainment

Arts & Entertainment

Are you looking for a taste of culture? Visit the Florida Theater, which hosts 200 entertainment events annually. The Museum of Contemporary Art (MOCA) and Riverside Arts Market are some other options.

Culinary Delights

Culinary Delights

Feeling hungry? Try a banana curry, or if you're a meat lover, the Beast Burger is waiting for you. To cool off, indulge in giant milkshakes or ice cream. If you prefer something savory, head to the German Schnitzel Haus for a massive pretzel with beer cheese dip!

Hold on!
We’d like to say just one more thing

At the end of the day, the quality of customer service you provide will establish a strong brand image and reputation. Today, information spreads rapidly through social media. All it takes is for a few irritated customers for your company’s name to be tarnished.
Our Jacksonville call center support service team will never let that happen. Anyone who calls your business is put through to a knowledgeable receptionist who is trained to deliver the support you expect from a reliable company. Leave it all to us. We are here to help your business prosper!

County

We operate across all of Duval County.
Jacksonville area code: 904

Jacksonville