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Virtual Receptionist

Final Virtual Receptionist

A Sound Telecom virtual receptionist provides all the advantages of an experienced personal assistant while avoiding the costs associated with hiring, training, and employing a receptionist in your office. Our highly trained live agents take on the role of a virtual receptionist and provide 24/7 secretarial services and more so that you can focus on getting business dealt with. When you team up with a Sound Telecom live virtual receptionist, you are creating a satisfying phone experience for your callers that emits a positive, organized, and professional impression while minimizing staffing and facility requirements for you and your business. 

We will work with you to build a fully customized virtual receptionist that meets your unique needs and specific objectives. Team up with us to build your perfect virtual assistant that will be just like an in-house receptionist that eliminates automated systems, answering machines, and voicemail, which can frustrate callers. 

Your virtual receptionist can do more than answer your phone, take messages, transfer calls, offer voicemail, and alert emergency dispatch. They can also help your business with:

  • Customer Service: educated about your company, your virtual receptionists will answer routine questions and help get accurate business information to callers
  • Email Management: instantly respond to incoming emails 24/7
  • Order Processing: provide customers with live agent order taking and ecommerce solutions at any time of the day
  • Appointment Scheduling: a virtual assistant will manage your calendar with our appointment scheduling and reminder services
  • Outbound Call Requests: a virtual live receptionist can also help with lead generation, data hygiene, appointment reminders, telemarketing, and simple return calls 

Whether you are a sole proprietorship or a Fortune 500 company, you recognize that missed phone calls are not good for business. And not every business can afford the time or wants to pay the money for a full-time, on-site receptionist. With a Sound Telecom virtual receptionist, you only pay for the work that actually happens. Convenient, productive and cost-effective, one of our virtual assistants is waiting for your call.

We provide nationwide service and can assist you no matter where you live. Feel free to browse our directory.