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Industries Served

Final Answering Service

Live Telephone Answering Services for every industry

We’ve been in the call center business a long time. Over the years, we have learned one thing. Nothing is more important than your customer’s complete satisfaction. We develop customized live answering service programs different industries all across America. If you are in business then you must be in business to serve your customers. We are in business to serve you. Whatever your need may be, you can trust us to listen to you and develop a support program that makes sense and delivers results. Click on an industry link below to learn more about how we work with you to help solve the unique support challenges your company faces. If you don’t see the industry listed, just give us a call.

Doctors, Nurses and Healthcare Professionals

Sound Telecom provides HIPAA compliant 24x7x365 telephone answering services for all of your calls – from routine office messages to urgent care calls. Our professional USA-based agents are trained to effectively handle every call with speed and accuracy, ensuring that each message contains the exact information you need, and then they get it to the right person at the right time. We can place a call directly to a physician or care worker, send messages to pagers, cell phones, email accounts and fax destinations. Sound Telecom also makes it easy for you to manage your on-call schedules using our web-based scheduling application. Providing exceptional service for doctors, nurses and healthcare professionals around the clock is what we do. Read more...

Funeral and Mortuary Services

In the funeral and mortuary services industry, compassionate, prompt, and quality service is critical. No matter when your phone rings, Sound Telecom’s courteous and professional USA-based agents will handle your calls with the utmost empathy and urgency, providing the answers that callers need. We will work with you to develop a quality live response presence that meets the specific needs of your funeral and mortuary practice. Funeral directors nationwide trust Sound Telecom to handle their calls sympathetic and patient professionalism. Read more...

Hospice and Palliative Care Services

Sound Telecom offers the right combination of personal care, professionalism and industry experience required to handle the delicate nature of calls presented to hospice care organizations. Serving as a sympathetic and efficient liaison between patients, families and hospice care providers, Sound Telecom agents will manage each call with respect and sensitivity, accurately record necessary information and immediately dispatch your messages to the proper facility or care provider in the specific manner you prefer. Our agents are HIPAA trained and compliant to ensure the details of your calls remain private and secure. Read more...

Veterinary Services

Individual veterinary practices and large facilities with multiple Doctors of Veterinary Medicine (DVMs) all benefit from Sound Telecom’s customized veterinary answering service programs. We work with you to build a service that will help you better serve your customers and their animals. Our professional agents are trained to meticulously follow the customized call handling procedures you establish based on animal type or nature of call, which results in reliable and efficient call screening and message dispatch. Emergency and routine calls alike are answered with the same level of care and professionalism to ensure your patients and prospects feel comfortable entrusting their beloved pets to you. Read more...

Landscape Services

Sound Telecom understands that landscape service companies and their employees are constantly on the go, making it difficult to answer the phone when it rings. It is of critical importance not to miss an opportunity for more business or to take care of your current clients. We will work with you to build a service that answers your calls live no matter what time it is and then we promptly deliver your messages in a way that best suits your needs. And we even offer live call patching so you receive your most important calls immediately. Sound Telecom is ready to serve as your personal virtual receptionist so that you can focus on growing your business. Read more...

Legal Professional Services

Legal professionals must always exhibit and maintain a high standard of service. Sound Telecom understands this importance and provides 24 x 7 x 365 telephone answering services by live operators trained to handle your calls with the utmost professionalism and accuracy. Our agents can schedule your appointments, screen and dispatch calls according to your protocol, record and send detailed messages wherever and however you prefer, handle all of your email inquiries and secure leads from potential new clients. Don’t allow busy days in court to prevent you from responding to your clients. Work with us to create a virtual receptionist solution that will make your practice more productive, effective, and efficient. Read more...

Property Management Services

From answering prospective tenant calls to dispatching maintenance emergencies, Sound Telecom’s property management answering services ensure that your callers receive the immediate service and professional attention they deserve, 24x7. We understand how critical it is that each call be handled with professionalism and accuracy. It is well within our capacity to handle single properties and multiple location configurations. Because of our proven abilities assisting property management professionals, Sound Telecom has quickly established itself as one of the largest property management answering services providers in the nation with the expertise necessary to handle your specific needs. Read more...

Real Estate Professional Services

Sound Telecom provides nationwide telephone answering services for real estate agents and professionals that allow you to offer live operator coverage, 24x7x365. There is no reason to lose potential or existing clients because they cannot reach you. In a matter of hours, you can have highly trained agents providing receptionist, appointment scheduling and messaging services that are customized to fit your specific needs. All this at a fraction of the cost of hiring in-house staff. Trust Sound Telecom to manage calls for you and your offices. Read more...

Contractor Services (Towing, Plumbing, HVAC, Glass Repair)

In the service industry, every time the phone rings, it’s an opportunity to make money or to quickly respond to new and existing customers. Sound Telecom can provide you with 24-hour telephone answering services by live operators that provide prompt, courteous and professional service. We work with you to provide a customized service contractor telephone answering service that fits your unique needs. From overflow calls during the day or maintaining a professional, consistent image after-hours, Sound Telecom has a solution to meet your specific business challenges.

Small, Medium and Large Businesses

Outsourcing your telephone answering services and call center needs to Sound Telecom makes good business sense no matter what size your company is. For small business owners, Sound Telecom offers professional, 24x7 telephone answering services to ensure you never miss a single opportunity to project a professional image. Trust your calls to Sound Telecom and concentrate on your core business needs. Eliminate the concern of losing potential or existing customers because they cannot reach a live person. Our industry expertise will provide you with better results at a lower cost than in-house live response solutions. Read more...

We provide nationwide service and can assist you no matter where you live. Feel free to browse our directory.